Guidelines for attending our sessions

Session Guidelines:

  • Please remain outside until your session begins. For reasons of safeguarding, sadly you are unable to wait in the lobby. The door will be opened when the session begins.

 

  • Entry to sessions will NOT be permitted after 10.30am or 1.30pm (Mini stay & play closes as 10am & 11.30am) 

 

  • Our sessions are popular and fill up quickly. Please arrive early and avoid being disappointed. As we have limited places, you will be unable to join the session should they become full.

 

  • Entry to music sessions close 15 minutes after the start time.

 

  • Admittance will only be allowed to 1 session when 2 sessions overlap.

 

  • Please use the locks provided for your prams, as prams are not allowed to be kept in the building to adhere to fire regulations. Please provide your own locks to secure bikes or scooters.

 

  • Mobile phones are NOT permitted inside the centre for reasons of safeguarding. This is a special time for you and your child to enjoy together and if you continue to use your mobile phone you may be asked to leave the session.
 
  • Your children are your responsibility at all times. Kelly & Sarah are always available to support you if you need them.

Our aim is to provide a safe and positive environment for all our families. Should this not be the case please ask to speak to Katie Wetherill, Extended Services Manager or Lisa Clarke, Head of Centre who will be able to discuss your concern.